Entries by Rasa

Customer Retention and Acquisition Cost

You need to find a customer to sell your products and services. Finding a customer is possible in two ways: one customer retention and another customer acquisition. Many businesses do not care about customer retention and focus on customer acquisition. In this article, we will thoroughly explain the cost of customer retention and acquisition. What […]

Employee Performance Management

In today’s competitive world, companies need to take different steps to succeed. One of the most important of these is the performance management of employees. With proper management, you can increase employee productivity and motivation. What is Employee Performance Management? All of the core human resources activities will be to enhance the performance of managers […]

How To Calculate Customer Retention Rate?

The key to business and revenue growth in your company is not just to attract new customers; the key is customer retention. Whether you have a start-up or a small, medium-sized, or even a successful and big company, customer retention and satisfaction are critical to your survival and progress in today’s highly competitive business world. […]

Strategies to Improve Customer Retention

Customer retention is the most important issue for all companies. If you want your business always to be successful, you should pay a lot of attention to it. Customer loyalty is always the key to winning against all competitors. Paying attention to Customer retention can reduce costs because the cost of acquisition a new customer […]